Dynamics 365 Technical Solution Architect

ob Type: Full Time

Years of Experience: 10-12 years

Job Description:

• Proficient in Dynamics 365 Customer Engagement (Sales and Service).
• Hands-on experience with Dynamics 365 in both Online and On-Premises environments.
• Strong skills in C#, .NET, and JavaScript.
• Familiarity with MS SQL, CRM SDK, and MSD Developer Toolkit.
• Knowledgeable in SSRS (SQL Server Reporting Services).
• Expertise in integration architecture, covering REST, OData, WebAPI, Middleware Tools, and SSIS packages.
• Experience with Azure components for integration (ADF, Azure Service Bus, Azure Apps, Azure Functions, Azure Data Lake, etc.).
• Familiarity with Azure Active Directory and Azure DevOps.
• Proficiency in Power Apps and Power Automate for system integrations.
• Experience with data migration, analysis, mappings, and harmonization using both out-of-the-box (OOB) and third-party tools.
• Understanding of reporting architecture, including SSRS and Power BI.
• Experience with CRM instance management and cloud services.
• Utilize expertise in Dynamics 365 CE CRM to enhance project efficiency.
• Plan and establish Dynamics 365 Customer Engagement solutions, focusing on Sales and Service modules.
• Lead the design of architecture, configuration, and customization in Dynamics 365 CE.
• Provide technical insights and best practices for seamless system integration and data migration.
• Collaborate closely with diverse teams to gather and analyze business requirements.
• Respond to requests for proposals (RFPs) and quotes (RFQs) by formulating solution proposals that showcase potential outcomes.
• Lead technical workshops to translate business needs into practical architectural and development solutions.
• Develop and present proof of concepts (PoCs) to illustrate proposed solutions to clients.
• Ensure the technical success of Dynamics 365 CE projects, overseeing the process from pre-sales to delivery.
• Contribute to the development of scalable solutions aligned with the product roadmap.
• Stay abreast of the latest features in the Dynamics 365 platform, including Sales Insights, Customer Service Insights, and Customer Voice.
• Strong problem-solving and analytical skills.
• Ability to think independently and be solution-driven.
• Familiarity with agile methodologies.